Archived posting to the Leica Users Group, 2007/05/16

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Subject: [Leica] Solms Service
From: s.dimitrov at charter.net (Slobodan Dimitrov)
Date: Wed May 16 09:24:39 2007
References: <200705161124.l4GBLg35014508@server1.waverley.reid.org> <8C965E72B7EFA19-50C-5853@WEBMAIL-DF08.sysops.aol.com> <5870BDE9-A4B1-4147-9FB1-CAE8A1ADFD3B@charter.net> <464B2AC6.2000408@waltjohnson.com>

I eventually wound up doing just that. Though not before acquiring 4  
carriers, 1 glass-less, 2 with glass on one side, and 1 with glass on  
both sides. I did the one glassed on side, as I had two.

Slobodan Dimitrov




On May 16, 2007, at 9:01 AM, Walt Johnson wrote:

> I just took a file to my negative carrier :-P
>
> Slobodan Dimitrov wrote:
>> I once waited a year and a half on an order for a V35 oversize  
>> negative carrier. They eventually cancelled the order, turning the  
>> item into a repair part.  Oh yeah, the outcome was to almost  
>> tripled the cost of the  newly re-designated carrier, which was  
>> still unavailable.
>> Previously, I've waited 9 months to well over a year for simple  
>> fixes from them.
>> Mind you, if New Jersey can fix it, it's usually done within a  
>> tolerable time frame. However, when it goes to Solms, it becomes a  
>> twilight zone experience.
>> Tears from me about Leica, hardly. Any business deserves whatever  
>> outcome its behavior generates.
>>
>> Slobodan Dimitrov
>>
>>
>>
>>
>> On May 16, 2007, at 8:36 AM, afterswift@aol.com wrote:
>>
>>> Speaking of Solms Leica response to a simple enquiry. Over a  
>>> month ago I wrote a USPO letter to Solms NJ asking them whether I  
>>> could buy the original rubber lens shade and filter holder for my  
>>> 40mm F2 Summicron, which is standard for the CL. No reply. None.
>>>
>>> If this cavalier attitude toward their customers is company  
>>> policy, I see a bleak future for Leica Solms. Maybe they're only  
>>> interested in $5K camera sales. That's not the way Leitz built  
>>> the company back in the last century.
>>>
>>> Bob
>>>
>>>
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>>
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>
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In reply to: Message from afterswift at aol.com (afterswift@aol.com) ([Leica] Solms Service)
Message from s.dimitrov at charter.net (Slobodan Dimitrov) ([Leica] Solms Service)
Message from walt at waltjohnson.com (Walt Johnson) ([Leica] Solms Service)