Archived posting to the Leica Users Group, 2007/09/22

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Subject: [Leica] Re: LUG Digest, Vol 35, Issue 482
From: grduprey at mchsi.com (grduprey@mchsi.com)
Date: Sat Sep 22 21:25:51 2007

Len,
These days I only see the ones which effect my area of specialty.  We see 
these changes daily and in far greater numbers that do not effect my area.  
I agree, Leica did the right thing, but the community took it wrong, which 
is just what Leica was trying to avoid.
Gene

-------------- Original message from Leonard Taupier <len-1@comcast.net>: 
-------------- 


> Gene, 
> 
> You had it easy. I probably had to approve 3 or 4 ECO's a day. While 
> some changes were easy to approve like substituting one vendor for 
> another on a common part, some were more difficult and required small 
> pilot runs when the parts were slightly different. In our case we 
> only notified our customers when form, fit or function was changed. 
> Also the customer was another company and we better notify them. I 
> think Leica had a problem in this case. The change required a change 
> to the firmware which would be noticed quite quickly and then 
> questioned by the user base. Like "Hey, the new cameras have new 
> firmware. The new cameras must be better then the old ones. Where can 
> I send my camera to be upgraded?" I think they did the right thing. 
> Good for them. 
> 
> Len 
> 
> 
> On Sep 22, 2007, at 12:54 AM, grduprey@mchsi.com wrote: 
> 
> > Very true. I have about 3 or more engineering change orders every 
> > week for approval to use a replacement part where the suppliers 
> > have changed or replaced a part with a new one, which may or may 
> > not be an exact fit or function replacement. 
> > 
> > Gene 
> > 
> > -------------- Original message from Stan Yoder 
> > : -------------- 
> > 
> > 
> >>> If I'm a manufacturer I don't go around telling people I'm having to 
> >>> botch something together because I don't have the parts - IMO, 
> >>> the silly 
> >>> buggers could just as well have kept quiet about the new version. 
> >>> 
> >> 
> >> What? And have another bunch of neurotic yahoos bitch about 
> >> Leica's buggery 
> >> secretive practices? 
> >> 
> >> And anyway, it's not about not having parts, it's about a supplier 
> >> changing a 
> >> part, which happens 
> >> all the time in most product lives. 
> >> 
> >> Stan Yoder 
> >> 
> >> _______________________________________________ 
> >> Leica Users Group. 
> >> See http://leica-users.org/mailman/listinfo/lug for more information 
> > 
> > _______________________________________________ 
> > Leica Users Group. 
> > See http://leica-users.org/mailman/listinfo/lug for more information 
> 
> 
> _______________________________________________ 
> Leica Users Group. 
> See http://leica-users.org/mailman/listinfo/lug for more information