Archived posting to the Leica Users Group, 2010/02/28
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Did you go through your dealer to try to get resolution to these problems Jeffery? On Sun, Feb 28, 2010 at 9:12 PM, Jeffery Smith <jsmith342 at gmail.com> wrote: > You are a lucky man. They treated my like I was a piece of dog crap. Zeiss > repaired my Zeiss RF for no charge, and had to send it back to Japan to do > so. To Leica, I was a piece of excrement. Maybe they can learn from Toyota. > I doubt it. They make excellent cameras and lenses, but their attitude > toward non-professionals is deplorable. I have not bought anything Leica > since the M8, and never will. There is an issue here that goes beyond > camera > and lens quality. And it will ultimately bring them down. You can't pick > and > choose which customers get warranty service. > > Jeffery > > > On Feb 28, 2010, at 9:02 PM, grduprey at mchsi.com wrote: > > > I have never been treated poorly by Leica NJ. They have always talked to > me to work out any problems i have had. Service has always been quick and > workmanship exactly as expected, and I'm not a pro either. > > > > Gene > > > > ----- Original Message ----- > > From: "Charcot" <charcot at comcast.net> > > To: "Leica Users Group" <lug at leica-users.org> > > Sent: Sunday, February 28, 2010 1:19:29 PM GMT -06:00 US/Canada Central > > Subject: Re: [Leica] Zeiss Wide Angle 35mm f/2 Biogon T* ZM > > > > I think this misses the whole point - someone who isn't a professional > gets treated like crap??? From Leica??? Man I would be super pissed. > > > > > > ernie > > On Feb 28, 2010, at 12:12 PM, Tina Manley wrote: > > > >> You have to provide proof that you are a working professional - tear > sheets > >> and credits. You get expedited repairs and loans of equipment. Here is > the > >> contact info: > >> > >> Leica Camera Inc. > >> 1 Pearl Ct, Unit A > >> Allendale, New Jersey 07401 > >> Contact person: > >> Sarah Mayville & Colleen Murray > >> Phone: > >> 800-222-0118 > >> Fax: > >> 201-995-1686 > >> E-mail: > >> repair at leicacamerausa.com > >> > >> > >> > >> On Sun, Feb 28, 2010 at 2:01 PM, Jeffery Smith <jsmith342 at gmail.com> > wrote: > >> > >>> No, I tried going through the routine they had with the camera's > >>> documentation. How does one join Leica Professional Services? > >>> > >>> Jeffery > >>> > >>> > >>> > >> -- > >> Tina Manley, ASMP > >> www.tinamanley.com > >> > >> _______________________________________________ > >> Leica Users Group. > >> See http://leica-users.org/mailman/listinfo/lug for more information > > > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > Jeffery Smith > New Orleans, LA > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- Regards, Sonny http://www.sonc.com http://sonc.stumbleupon.com/ Natchitoches, Louisiana (+31.754164,-093.099080) USA