Archived posting to the Leica Users Group, 2011/09/02

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Subject: [Leica] Leica Service is misnamed!
From: lluisripollquerol at (Lluis Ripoll)
Date: Sat, 3 Sep 2011 01:30:28 +0200
References: <>


I'm really sorry to hear this, I don't know if such things have never  
arrived in Solms, why you don't send him an e-mail explaining this?

I hope will be fixed soon


El 02/09/2011, a las 21:37, Ric Carter escribi?:

> Leica service BLOWS!!!!
> sent my M8 in to Jersey Leica in June
> they drop the ball on authorization until I call after not hearing  
> from them or my dealer
> started communicating directly
> "we're behind because folks are on vacation--it's be the end of july"
> first of august:
> "we're running behind. we put M9s and newer cameras first in repair.  
> it's scheduled to be finished august 23, two day shipping when its  
> done.
> early last week:
> "we're running behind--it's be a week and a half"
> today
> "we're running behind--it'll be two weeks, no, no one is being put  
> in front of you. everyone waits in line the same"
> "there's nothing I can do for you"
> "call me back the middle of the week and i'll check on it for you."
> if i had hair, i'd pull it out
> ric
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In reply to: Message from ricc at (Ric Carter) ([Leica] Leica Service is misnamed!)