Archived posting to the Leica Users Group, 2016/12/07

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Subject: [Leica] What would you conclude?
From: steve.barbour at gmail.com (Steve Barbour)
Date: Wed, 7 Dec 2016 15:52:48 -0800
References: <634602.9848.1481135444420@elwamui-ovcar.atl.sa.earthlink.net> <000801d250cb$aee43420$0cac9c60$@ca> <A6AAA981-69C5-46E5-9861-E236E6A8FB34@frozenlight.eu> <000801d250db$4529c170$cf7d4450$@ca>

I think you guys are on to something.  Why do you need a repair department? 
If you sell cameras to people who never use then, they will never need 
repairs.  



We are the exceptions; 




it all makes perfect sense.




steve (leave the leica in the box) barbour


On Dec 7, 2016, at 2:43 PM, Ted Grant <tedgrant at shaw.ca> wrote:
> 
> Hi Nathan, 
> You are quite right! Leica's error was/is they've made/developed cameras 
> few
> people can afford these days unless they are movie stars or princes! We
> working photogs??????? Well not me these days. But the many still about the
> world scraping by! :-(
> I'm finally getting it through my mind, Leica's day is coming slowly to a
> silent end being completely swamped due to all the new picture taking
> apparatus.
> I think they will come to an end because the "I-phone & like cameras" will
> bury them simply because more and more professionals are using some type of
> this recording machine, capturing beautiful photos! The results when you're
> looking at images shot by fine photographers, pros. and amateurs. The
> results even at 13X19 print size are quite amazing. AND GETTING BETTER!
> That's Leica's death nell! "Getting better!"  When you have a talented
> professional or excellent amateur. Remember the end result isn't due to the
> camera. Leica or otherwise? It's the human being holding, operating with a
> photographic vision that observes the great photo of the day! CLICK!
> Leica? Oh yeah?  that was one of those old time cameras used by magazine
> photogs way back when?!"
> "Oh Yeah whatever happened to them?? The LEICA? Oh they're in the photo
> museums now! 
> cheers,
> Dr. Ted Grant O. C. 
> 
> 
> -----Original Message-----
> From: LUG [mailto:lug-bounces+tedgrant=shaw.ca at leica-users.org] On 
> Behalf Of
> Nathan Wajsman
> Sent: December-07-16 1:10 PM
> To: Leica Users Group
> Subject: Re: [Leica] What would you conclude?
> 
> Sorry to say this, but I think Leica no longer cares about superb
> photographers like Doug or Tina or Ted. Their target market these days are
> Qatari princes looking for neck jewelry.
> 
> Cheers,
> Nathan
> 
> Nathan Wajsman
> Alicante, Spain
> http://www.frozenlight.eu <http://www.frozenlight.eu/>
> http:// <http://www.greatpix.eu/>www.greatpix.eu
> PICTURE OF THE WEEK: http://www.fotocycle.dk/paws
> <http://www.fotocycle.dk/paws>Blog: http://nathansmusings.wordpress.com/
> <http://nathansmusings.wordpress.com/>
> Cycling: http://www.crazyguyonabike.com/belgiangator
> <http://www.crazyguyonabike.com/belgiangator>
> YNWA
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
>> On 07 Dec 2016, at 21:51, Ted Grant <tedgrant at shaw.ca> wrote:
>> 
>> DOUG!
>> Without question that is absolute "BULL-SHIT!" On the part of LEICA!!! 
>> I assume you sent it to LEICA USA? And after 8 months and you get it back
> in
>> worse shape than you sent it? IE: "Back lens cap & lens mount smashed?" 
>> Now I'll calm my lashing tongue and mental rage for a moment! :-(
>> 1/ I'd immediately by phone attempt to contact whomever is head person in
>> Leica New Jersey and see what re-action you receive? Speak nicely as I
> know
>> you would!
>> 2/ Prepare a letter outlining (what you have told the crew) along with
>> photos! Close-ups as you've shown here, plus more where damage is visible.
>> Obviously in your words you describe "Front of lens damage!" This photo is
>> the rear lens cap and rear lens mount to body! 
>> Yet you said it was the "FRONT of LENS????? That required replacement? And
>> if it was the front of lens?
>> OBVIOUSLY LEICA DROPPED THE LENS AND SMASHED THE REAR CONNECTION!" While
> in
>> their custody?
>> This isn't a "Nickel & dime" lens to buy and they've made it worse by
>> smashing it more?And no PARTS?
>> Once you have everything ready to ship and before you package it. SHOW IT
>> ALL TO A LAWYER to verify his/her seeing it.
>> Now once you have all the photos ready and written outline? Find out who
> the
>> most super head guy is in Germany. Don't do anything yet. 
>> But as soon as you have your "ONE on ONE" conversation with super head guy
>> in New Jersey and what happens? And if it's crap from him? You ship
> package
>> of photos and details to head guy in Germany airmail.
>> If nothing comes of all this? Contact the PHOTO MAGAZINES with a scorching
>> story of the whole mess! 
>> The Ace you have is? You are an outstanding "Wild Life" professional
>> photographer of great accountability with your photo results!
>> By the same token it's your call economically and just how far you wish to
>> push this?
>> If LEICA had any balls, certainly in your professional case?  THEY'D GIVE
>> YOU A NEW LENSE!!!
>> I can only wish you all the possible success for a positive outcome.
>> HOWEVER????????????????
>> cheers,
>> Dr. Ted Grant O.of C.
>> 
>> 
>> 
>> -----Original Message-----
>> From: LUG [mailto:lug-bounces+tedgrant=shaw.ca at leica-users.org] On 
>> Behalf
> Of
>> Doug Herr
>> Sent: December-07-16 10:31 AM
>> To: lug at leica-users.org
>> Subject: [Leica] What would you conclude?
>> 
>> Suppose that 8 months ago you'd sent your most-used lens to Leica for
> repair
>> (it was dropped, the front rim has a dent and there are tight spots in to
>> focussing ring)
>> 
>> Suppose further that the lens returned yesterday, unprepared due to a lack
>> of parts.
>> 
>> And then suppose you opened the package to find this:
>> 
>> http://www.wildlightphoto.com/temp/_DSC4766.jpg
>> 
>> Aside from having sent the lens to bumbling idiots, what would you
> conclude?
>> 
>> Doug Herr
>> Birdman of Sacramento
>> http://www.wildlightphoto.com
>> http://doug-herr.fineartamerica.com
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
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> 
> 
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> 
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In reply to: Message from wildlightphoto at earthlink.net (Doug Herr) ([Leica] What would you conclude?)
Message from tedgrant at shaw.ca (Ted Grant) ([Leica] What would you conclude?)
Message from photo at frozenlight.eu (Nathan Wajsman) ([Leica] What would you conclude?)
Message from tedgrant at shaw.ca (Ted Grant) ([Leica] What would you conclude?)