Archived posting to the Leica Users Group, 2003/01/11

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Subject: Re: [Leica] Tri Elmar repair
From: Michael Cahill <mcahill2@comcast.net>
Date: Sat, 11 Jan 2003 16:51:21 -0500

On 1/11/03 3:25 PM, "Steve LeHuray" <steve@icommag.com> wrote:

>> I'm hoping someone on the LUG my be able to advise me.  I sent my 3E off to
>> Leica NJ to have the aperture ring tightened.  As mentioned on the LUG
>> previously, this seems to be a common problem with the newer version of the
>> this lens.  I received a letter from them yesterday indicating that they had
>> to send the lens back to Germany for an estimate.  The lens was purchased in
>> Germany about a year ago.  Does anybody have a clue why they need to send to
>> back for an estimate?  I'm concerned because in the letter they speak about
>> "lengthy" delays.  I'm heading to Cuba in February and want to take the lens
>> with me. Is this a problem someone other than Leica NJ could fix here in the
>> States?
>> 
>> Any advice is greatly appreciated.
>> 
>> Mike
> 
> first I do not think I would have sent it in for a aperture tightning as it
> still works perfectly well loose. But, Leica, NJ really needs to make BIG
> improvements in their repair facility. For them to send a lens off to
> Germany for a simple thing like tightning an aperture ring is pretty unreal.
> You would think they could understand that the USA is one of their biggest
> (if not biggest) markets and deserves a first class repair facility. Think
> about buying another TriElmar, then sell yours when it comes back.
> 
> sl
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> To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html

I think you're right Steve, buying another would likely be a good idea. It
seemed pretty strange that a simple repair couldn't be done here.  I'm going
to call them on Monday and se if I can get some kind of explanation.

Mike
_________________________________________
Michael Cahill
Mt. Laurel, NJ  08054

www.michaelcahill.com
mcahill2@comcast.net


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