Archived posting to the Leica Users Group, 2003/01/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]On 1/11/03 5:13 PM, "Robert G. Stevens" <robsteve@hfx.andara.com> wrote: > At 04:10 PM 1/11/2003 -0500, Michael Cahill wrote: >> I'm hoping someone on the LUG my be able to advise me. I sent my 3E off to >> Leica NJ to have the aperture ring tightened. As mentioned on the LUG >> previously, this seems to be a common problem with the newer version of the >> this lens. I received a letter from them yesterday indicating that they had >> to send the lens back to Germany for an estimate. > > > >> The lens was purchased in >> Germany about a year ago. > > Mike: > > The sentence above is probably the cause. You may have to ask a pretty > pointed question with Leica USA to see why they are not servicing it locally. > > The second reason may be that certain lenses are only serviced at the > factory because of their tight tolerances and complexity. The Tri-Elmar > may be one of these lenses. There are a few lenses that are only serviced > in Germany. > > As for the estimate, is it over a year old and out of warranty? > > Regards, > > Robert > > > >> Does anybody have a clue why they need to send to >> back for an estimate? I'm concerned because in the letter they speak about >> "lengthy" delays. I'm heading to Cuba in February and want to take the lens >> with me. Is this a problem someone other than Leica NJ could fix here in the >> States? >> >> Any advice is greatly appreciated. >> >> Mike >> ___________________________________________ >> The Laurel Group >> On Site Creative Services >> >> Site Location: >> JOHNSON AND JOHNSON >> CONSUMER COMPANIES >> 199 Grandview Road >> Skillman, NJ 08558 >> 908.874.2978 >> >> info@laurelgroup.com >> >> -- >> To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html I have to lay my hands on the receipt to find the exact date. I'm going to call them on Monday to find out the reason for the trip to Germany. MC _________________________________________ Michael Cahill Mt. Laurel, NJ 08054 www.michaelcahill.com mcahill2@comcast.net - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html