Archived posting to the Leica Users Group, 2003/01/11
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Part of the reason sending the lens back to Solms is for them to evaluate how the lens is holding up using it in the real world. Nothing compares having a sample for their R&D to look at. - --- Steve LeHuray <steve@icommag.com> wrote: > > I'm hoping someone on the LUG my be able to advise > me. I sent my 3E off to > > Leica NJ to have the aperture ring tightened. As > mentioned on the LUG > > previously, this seems to be a common problem with > the newer version of the > > this lens. I received a letter from them > yesterday indicating that they had > > to send the lens back to Germany for an estimate. > The lens was purchased in > > Germany about a year ago. Does anybody have a > clue why they need to send to > > back for an estimate? I'm concerned because in > the letter they speak about > > "lengthy" delays. I'm heading to Cuba in February > and want to take the lens > > with me. Is this a problem someone other than > Leica NJ could fix here in the > > States? > > > > Any advice is greatly appreciated. > > > > Mike > > first I do not think I would have sent it in for a > aperture tightning as it > still works perfectly well loose. But, Leica, NJ > really needs to make BIG > improvements in their repair facility. For them to > send a lens off to > Germany for a simple thing like tightning an > aperture ring is pretty unreal. > You would think they could understand that the USA > is one of their biggest > (if not biggest) markets and deserves a first class > repair facility. Think > about buying another TriElmar, then sell yours when > it comes back. > > sl > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html __________________________________________________ Do you Yahoo!? Yahoo! Mail Plus - Powerful. Affordable. Sign up now. http://mailplus.yahoo.com - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html