Archived posting to the Leica Users Group, 1998/03/14
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Bill Erfuth wrote: >Personally, I have a problem with Leica's US Passport (which is a >misleading name) Warranty. The Passport warranty is similar to the "Audi Advantage" program which comes with all new Audis in the USA. Basically, Audi covers all maintenance of the car through the 3 year/50,000mile warranty period. It sounds like a pretty good deal, but you're not really getting a free ride--you're just paying for the maintenance in advance. But, since you don't really have a choice when it comes to either the Audi plan or the Leica warranty, you might as well settle for the benefits of each program. For example, Leica USA does seem to stand behind their warranty, and if the camera is a complete loss due to damage, it is surely easier just to get a new camera within the 3 year period than it would be to wrangle with the insurance company over the deductible and replacement value. At least in the US, the insurance companies seem to be more interested in keeping your money than they do about actually making good on their policies.