Archived posting to the Leica Users Group, 2000/10/04

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Subject: Re: [Leica] The Wonderful PO versus Awful UPS
From: "Steve LeHuray" <icommag@toad.net>
Date: Wed, 04 Oct 2000 20:22:23 -0400

> At 05:11 PM 10/4/2000 -0400, Steve LeHuray wrote:
>>OK. I think I know what happened. Sherry was probably in her shop at the
>>back of the house and did not hear the PO man knock. Usually the PO will not
>>just leave a package (I think that is a PO rule) whereas UPS & FedX will
>>after they get to know you. Sherry has a safe place on her front porch where
>>they leave and pick up packages. Sherry can be a little testy about having
>>to go to the PO to pick up things.
>
> Well, UPS left an $8,000 lens on my front porch one day when I was at
> lunch, and I live in a high-crime neighborhood.  I will not voluntarily
> employ that bunch of losers again -- and, yes, "signature required" was
> right on the tag.  They just dumped it.  FedEx is even worse -- those bozos
> at Leica USA returned a repaired lens to me one time to a PO Box via FedEx,
> and it took FedEx THREE WEEKS to figure out where I was -- and I'm in the
> phone book, for heaven's sakes!
>
> Use the Post Office.  Visit the Post Office Box daily.  Avoid UPS and FedEx
> at all costs!  They are horrid!  (They probably are great for Eddie Bauer
> and Victoria's Secret, but I order from neither, alas!, so I cannot tell.)
>
> Marc

All I can say is that in 20 years of fairly heavy FedX, UPS usage I have
never had any kind of problem. And I have had good luck with the US Post
Office including recently sending two packages (containing Leicas) to Japan
via Express Mail. Each package took exactly 2 days door-to-door and I was
able to track the entire delivery right up to the minute of arrival on the
internet. Amazing.

Steve
Annapolis

Replies: Reply from "Jason Hall" <JASON@jbhall.freeserve.co.uk> (Re: [Leica] The Wonderful PO versus Awful UPS)