Archived posting to the Leica Users Group, 2002/03/02
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Ask L:eica USA.. they will find out for you. It is probably a good idea to ask them to put it in writing. Second... ask (email or phone call) the distributor in the country of purchase.. they are listed in the Leica Germany site. Third, ask Leica Germany ( least likely to get you a fast response, but if in writing, is probably the best way) There is a stamp, but the NUMBER of the dealer is the ID characteristic. Or so I was told. That number must match your receipt and the Leica Germany records. I should point out that one of the options open to an International Warrany owner is to ship his camera to Germany for repair., I think this method probably works, without all the hassle of dealing with NJ. But the shipping cost and aggravation for a minor adjustment, is probably too much to be bothered with. I agree it is weasley... and chicken- sh..... and if it were a US warranty, we in the US would be protected against all this nonsense. But because it is an Internatilnal warranty, basically supported by a foreign company, the US laws are probably not in effect.. so buy USA or takes your chances... All over which distributor (or dealer?) gets billed back for repairs.... You would think that if they wanted to make it easy, they would automate this process through a central clearinghouse in Germany.... Effectively they do that, but LEica USA does not want to make it easy on the consumer to buy grey and cut them out of the sale profits.... thry still get paid for the repir through the bill back method, so the repair bucks are the same. This is what I have said previously is part of the mentality of the localized profit center.... each office must make a profit of 30%. The focus should be on world wide pricing and service. Chicken-sh..... Frank Filippone red735i@earthlink.net - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html