[Leica] OT OT...EPSON 2200 problem?

[timatherton at theedge.ca (Tim Atherton)]

This bit of software may also let you reset it, but it sometimes doesn't
work when everything is already flashing... and then tends to lock your
computer up  :-)

http://www.ssclg.com/epsone.shtml

> -----Original Message-----
> From: lug-bounces+tim=kairosphoto.com@leica-users.org
> [mailto:lug-bounces+tim=kairosphoto.com@leica-users.org]On Behalf Of Ted
> Grant
> Sent: Thursday, November 04, 2004 10:45 AM
> To: Leica Users Group
> Subject: [Leica] OT OT...EPSON 2200 problem?
>
>
> OFF TOPIC EPSON 2200 PRINTER PROBLEM.
>
> Howdy folks,
> My 2200 seems to have a problem........ All the ink lights ( 7 ) are
> flashing along with the "paper out red light."
>
> So 8 flashing lights, new ink wells replaced those in the machine
> in case it
> was a freak thing and all 7 inks ran out at the same time. Highly
> un-likely.
> There's paper in place, shut off printer, all lights go out.
>
> Press the on button, machine makes sound as though starting
> up..... then all
> the lights begin flash       ingandnothinghappens.-
>
> At the moment it's in a service shop where they service and repair many
> electronic products including Epson printers of many models.  However,
> senior service manager says they can't find any reason why it's flashing.
> They've pulled the machine apart, nothing jammed anywhere and all
> connections appear to connect OK.  So?
>
> Epson have been as helpful on the phone as a rattle snake in a hen house!
> :-(
>
> Everytime the service technician calls Epson they wont give him any
> information unless he gives them a credit card number and charge
> it $9.95.
> So far 5 attempts at getting sound help and assistance. NADA!
>
> They ask the same 4 basic questions each time, then say, " send
> it in!" Nor
> will they pass him onto any other person. The tech says, "This is one of
> their products and it's not a $1.98 machine and you'd think
> they'd bend over
> backwards to assist a professional photographer get back in production."
> Nope!
>
> So now it's a trip to Vancouver to a similar company only under
> the guise of
> being an "official" Epson dealer?  Hopefully they'll know what it
> is........
> However, before we leave the Island for the mainland  there will
> be a phone
> call so they can assure me they know exactly what it is and or
> they do know
> without any fancy dancy words without calling Epson.
>
> Also that they can fix it when I arrive and get it back the same day.
>
> Now good folks have any 2200 or 2100 owners come across this kind of
> situation? And if so, what  happened to get it back into
> operation?  Thank
> you.
>
> Our machine is 2 years old but a couple of days, so it isn't
> covered under
> warranty, I don't care I prefer to have it working, warranty or
> no warranty.
>
> ted
>
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