[Leica] Question: M8

[grduprey at mchsi.com (grduprey@mchsi.com)]

While I have not used Leica USA service in the last year, every time I have 
used them previously, I have received exceptional service from their service 
team, both on R and M cameras.

Gene

-------------- Original message ----------------------
From: mehrdad <msadat@gmail.com>
>
> Yes Tina, cameras these days have more problems than ever!!  but leica
> service in USA just sucks. any service department is part of the
> experience buying or using something and leica usa service sure does
> all the wrong stuff.  i have heard numerous stories about bad leica
> service and the several occasions I was frustrated like hell using
> them. I finally gave up and and deal directly with germnay for
> service.how about a -5 out of 5 star for service.
> 
> 
> 
> On Dec 29, 2007 6:32 PM, Tina Manley <images@comporium.net> wrote:
> > At 09:15 PM 12/29/2007, you wrote:
> > >I apologize if it seems that I'm having a Lehrer moment. My intent is 
> > >not to
> > >disparage anyone or anything, but to let you know that sometimes Leica's
> > >service after the sale can get one out of five stars.
> > >
> > >--
> > >Jeffery L. Smith
> >
> > Jeffery-
> >
> > I'm sorry every time I hear about someone who has had problems with
> > the M8 and Leica service; however, I don't know of a single digital
> > camera brand that has not had similar or worse problems.  Canon has
> > recently recalled all of their new flagship Whcamera - the
> > IDMIII.  After denying any problems with the first cameras, they've
> > now admitted that the cameras have severe focusing problems.
> >
> > I'm one of the lucky ones and have never had a single problem with my
> > M8 or with the two loaners that I've had from Leica.  I know I'd be
> > upset if I had experienced your problems and gotten the response you
> > did.  Please take that M8 out of the box and try it again.  With any
> > luck at all, it will become your favorite camera and you can put all
> > of the bad experience behind you.  Whatever you do, don't leave it
> > festering in that box in the back of the closet.  That's not doing
> > you any good or punishing Leica in any way for their lack of service.
> >
> > Tina
> >
> > Tina Manley
> > ASMP, NPPA, EP, PI
> > http://www.tinamanley.com
> >
> >
> >
> > _______________________________________________
> > Leica Users Group.
> > See http://leica-users.org/mailman/listinfo/lug for more information
> >
> 
> 
> 
> -- 
>   -------------------------------------
>   regards, mehrdad
> 
> _______________________________________________
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