Archived posting to the Leica Users Group, 2008/03/17

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Subject: [Leica] positive Leica service report
From: hoppyman at bigpond.net.au (Geoff Hopkinson)
Date: Mon Mar 17 00:48:11 2008
 
Folks, I have posted this on the Leica User Forum but it may be of interest
here too, I hope.

 

I want to report on my recent dealings with Leica service. I bought my M8
new from an authorised dealer here in Australia. I registered it and applied
for my two IR filters by e-mail from the Leica website on a weekend. I made
a mistake in my order, ordering the wrong size. I sent a follow up mail to
correct my mistake. The next business day (Monday morning) in Germany I got
a note back confirming my order had been adjusted as requested. Five
business days later my two requested filters have arrived here in Australia
by FedEx. I think that is excellent service. Congratulations, Leica.

 

Cheers

Geoff