Archived posting to the Leica Users Group, 2013/01/27
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]No issue with fixing it. In fact I couldn't be more delighted. They just have to wait for parts: just like my plumber and the dish washing machine ;-) > Even then, wouldn't they keep adequate stocks to assure owners of at least > 5 years repair after the date of discontinuation? > Cheers > Jayanand > > On Sat, Jan 26, 2013 at 2:22 PM, Nathan Wajsman > <photo at frozenlight.eu>wrote: > >> Maybe a lot have needed repairs, sucking up the supply of spare parts? >> >> Cheers, >> Nathan >> >> Nathan Wajsman >> Alicante, Spain >> http://www.frozenlight.eu >> http://www.greatpix.eu >> PICTURE OF THE WEEK: http://www.fotocycle.dk/paws >> Blog: http://nathansmusings.wordpress.com/ >> >> YNWA >> >> >> >> >> >> >> >> >> >> On Jan 26, 2013, at 9:45 AM, Mark Rabiner wrote: >> >> > Parts scarce on an M9 sounds odd to me. Isn't the camera still being >> made? >> > And if not didn't they stop making them the day before yesterday? >> > >> > >> > On 1/26/13 3:31 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote: >> > >> >> Hi Jim, >> >> I already replied to this and it may come yet, but the send function >> did >> >> seem faulty. >> >> >> >> I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I >> was >> >> sorta warned not to send it. The Leica customer service person told >> me >> >> that they are happy to clean adjust and fix mechanicals, but there >> are >> no >> >> spare electronic parts, and since 99% of the thing is electronic she >> was >> >> dubious. However when on her suggestion I cleaned the contacts and it >> >> started working albeit a bit 'shaky' I decided to send it with the >> >> attached R9, whose light meter was also a bit dicky. The exposures >> worked, >> >> but the display was odd. >> >> >> >> The returned quote was reasonably detailed in what they would 'fix' >> adjust >> >> and clean. The R9 was $900 to CLA, and fix the lightmeter and some >> >> switches including the main switch, which in retrospect was a bit >> >> unreliable recently, clean all the optics adjust etc. A lot of dough >> for >> >> an R9 I suppose. The DMR was exchange function knob, adjust and check >> >> function to camera. Setting knob complete. Cost $0. The caveat was >> there >> >> is no warranty on the DMR but there is a 12 month warranty on the >> parts >> >> and work on the R9. I'll get it fixed and then flog it one way or >> another >> >> ;-) >> >> >> >> My M9 is also over there: sort of a catch up with CLA's. Its parts >> are >> >> also a bit scarce, and I've been warned the repair will be delayed. >> >> >> >> Overall, I'm pretty happy with the communication. Its not great, but >> I >> do >> >> find dealing directly with the customer service people seems to help: >> they >> >> speak better english I suspect. >> >> >> >> On the up side, Leica are to open here in Australia as Leica >> Australia, >> >> with a technician being trained in Solms at the moment from >> Melbourne, >> so >> >> we may not have to ship so much back to Germany in the future. >> >> >> >> Cheers >> >> >> >> Alastair >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >