Archived posting to the Leica Users Group, 2015/06/10

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Subject: [Leica] OT Stockholm Syndrome
From: steve.barbour at gmail.com (Steve Barbour)
Date: Wed, 10 Jun 2015 05:58:18 -0700
References: <09C9AA45-1DCF-40CA-85FB-A60A493BA5B7@acm.org> <63882B8A6D0141DF99F4F3A31BFB4836@Family> <004401d0a2f3$39be9b90$ad3bd2b0$@mcmaster.co.nz> <4784E0E9-145B-42E2-A640-F37FE6C4D87D@acm.org> <1FFBB87E-C2EC-48BC-831C-BF291579ED5D@gmail.com> <445CC74C-026F-458B-A1CC-888C6153D68F@sfr.fr> <81A0DF92-B842-434E-9C97-90F3173E56C8@gmail.com> <8DC3F44D-7130-4E86-A97A-248A3D1E7955@cartersxrd.net>

> On Jun 10, 2015, at 5:53 AM, RicCarter <ric at cartersxrd.net> wrote:
> 
> Herb?s experience is more like my experience with Leica service.


yes, in spite of what we may hear from others.



s



> 
> ric
> 
> 
>> On Jun 10, 2015, at 8:50 AM, Steve Barbour <steve.barbour at gmail.com> 
>> wrote:
>> 
>> been there, done that.
>> 
>> 
>> 
>> s
>> 
>> 
>> 
>>> On Jun 10, 2015, at 3:20 AM, Philippe <philippe.amard at sfr.fr> wrote:
>>> 
>>> 
>>> Le 10 juin 2015 ? 11:23, Steve Barbour <steve.barbour at gmail.com> a 
>>> ?crit :
>>> 
>>>> 
>>>>> On Jun 9, 2015, at 11:43 PM, Herbert Kanner <kanner at acm.org> wrote:
>>>>> 
>>>>> Here?s the final ending of the M9 sensor rot story I phoned Leica this 
>>>>> morning (about  3 PM their time) and for the first time the phone was 
>>>>> answered by a very snarky woman. All she would tell me was that my 
>>>>> camera needed a new sensor. When I asked to speak to the technician, 
>>>>> she said customers don?t get to speak to technicians. When I made 
>>>>> reference to an upgrade to an M 240, she said that since a camera 
>>>>> store sent it in, I had to speak to the camera store!!!.
>>>>> 
>>>>> So, I phoned Keeble and Shuchat, and the nice chap there told me that 
>>>>> technically, she was right, but !!! He also said that they had also 
>>>>> asked the store to send in a picture showing the fault. He wondered 
>>>>> why they couldn?t put a card in the camera and take a picture 
>>>>> themselves. So, he promised to make inquiries of Leica as to a deal, 
>>>>> and would phone me, probably tomorrow. To my surprise, he phoned me 
>>>>> this afternoon with the info. a) I can get an upgrade to an MP for 
>>>>> around $350 (I don?t remember the exact price, because I didn?t care) 
>>>>> or b) an upgrade to an M 240 for $3000. I decided this afternoon to 
>>>>> accept that offer, and will phone K&S tomorrow morning. I?ll just 
>>>>> consider it my 93d birthday present.
>>>> 
>>>> 
>>>> as they point out  ?incredible how people are amazingly thankful, to 
>>>> their terrorist captors? 
>>>> 
>>>> for whatever.
>>> 
>>> 
>>> Been to Solmsholm too?
>>> ;-)
>>> Ph
>>> http://en.wikipedia.org/wiki/Stockholm_syndrome
>>> 
>>> 
>>> 
>>>> 
>>>> steve
>>>> 
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information



In reply to: Message from kanner at acm.org (Herbert Kanner) ([Leica] OT Sensor rot)
Message from imra at iol.ie (Douglas Barry) ([Leica] OT Sensor rot)
Message from john at mcmaster.co.nz (John McMaster) ([Leica] OT Sensor rot)
Message from kanner at acm.org (Herbert Kanner) ([Leica] OT Sensor rot)
Message from steve.barbour at gmail.com (Steve Barbour) ([Leica] OT Sensor rot)
Message from philippe.amard at sfr.fr (Philippe) ([Leica] OT Sensor rot STEVE)
Message from steve.barbour at gmail.com (Steve Barbour) ([Leica] OT Stockholm Syndrome)
Message from ric at cartersxrd.net (RicCarter) ([Leica] OT Stockholm Syndrome)