Archived posting to the Leica Users Group, 2017/10/31

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Subject: [Leica] Leica, RIP
From: dankhong at gmail.com (Dan Khong)
Date: Wed, 1 Nov 2017 05:51:12 +0800

Frank

I am saddened to hear of your experience. It appears that M cameras have
been plague by sensor problems and is likely to continue that way. So I
never bought a digital M camera and not likely would. I still use M film
cameras but that is another story.

But I still like Leica optics and brand name (for some low down bragging
rights and cult behavior too). I bought my VLux-4 three years ago and carry
this camera when I travel all over the world. With a zoom of 24-600mm (35mm
film equivalent) and fixed aperture of 2.8, costing about SGD$1,400 at that
time, it's given me a lot of images to enjoy. And it's never been sick a
day or admitted to to Leica hospital.

So in short, I am not going to give up on Leica, but I choose their cameras
that gives value for my shekels.

Bests

Dan K.



On Wed, Nov 1, 2017 at 12:17 AM, Frank Filippone <red735i at verizon.net>
wrote:

> I sent my Monochrom  camera in for a (free) corroded sensor replacement in
> August.
>
> I was told, in late September, that it was done and it was scheduled to
> ship
> back to me while we were on vacation.. so I delayed the shipment.
>
> I called today to find out status, and was told it
>
> a)     Was not done
>
> b)    Leica is still waiting on parts
>
> c)     That the turnaround time for Monochrom is always 20 + weeks  ( first
> time I was given any repair time frame)
>
> d)    There was no commitment to rush
>
> e)     No trade in towards a CMOS Monochrom was ever made
>
> f)      No offer (ever) to loan me a camera until my camera was repaired
>
>
>
> Do they wonder why anyone would buy a camera from them after this kind of
> mind boggling behavior?
>
>
>
> I don't want to hear about how someone got their camera back in a week,
> fully repaired. My experience is different... and always has been.
>
>
>
> The words.. abused, terrible, and worse come to mind...
>
> Would I buy another camera from Leica?
>
>
>
> You pushed me to the limit, Leica.  The love affair is over.
>
>
>
> RIP
>
>
>
> Frank Filippone
>
>
>
> Red735i at verizon.net
>
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>


Replies: Reply from john at mcmaster.co.uk (John McMaster) ([Leica] Leica, RIP)