Archived posting to the Leica Users Group, 2003/02/10

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Subject: RE: [Leica] REAL questions about warranty
From: "Austin Franklin" <darkroom@ix.netcom.com>
Date: Mon, 10 Feb 2003 19:54:52 -0500

> Warrantee repairs can only be performed at the
> distributor's repair depot.

John,

Why do you say that?  It is clearly not what the warranty card says.  It
says, and I quote "A Leica Camera agency".

And, Sal posted this:

"He said when they receive a piece of equipment which was NOT imported
into the USA by them, but arrives with a properly stamped international
warranty card. They e-mail the Leica franchise holder in the country of
origin to check if it is valid, and if it is, they repair the item for the
customer without charge."

Which indicates that Leica US would repair ANY Leica gear with a proper
warranty card.

Austin

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