Archived posting to the Leica Users Group, 2004/05/18

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Subject: [Leica] Quality Support alive and well - was The death of quality and support. Was: HELP WITH M6 TTL
From: george at imagist.com (George Lottermoser)
Date: Tue May 18 12:41:10 2004
 
For What-ever-its-worth the following have proven to give exceptional, prompt, service and support.

	Sierra Trading Company will take anything back for full refund no matter how long you've had it or worn it. If you're not happy, they're not happy. I had a $200 pair of hiking boots which I simply could not break in. 3 years after purchase they still hurt my feet. Full refund.

	Leica has always responded promptly to what ever my complaints or needs were.

	XO Communications/Concentric ISP actually answers their phone and fixes stuff in real time.

	ChoiceOne telephone service also actually answers their phone and handles problems in real time.

	Victorinox seems to replace anything broken under normal use - no questions asked.

Fond regards,

G e o r g e   L o t t e r m o s e r,    imagist?

<?>Peace<?>   <?>Harmony<?>  <?>Stewardship<?>

Presenting effective messages in beautiful ways
                                     since 1975
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web	                          <www.imagist.com>
eMail                        george@imagist.com
voice                              262 241 9375 
fax                                262 241 9398 
                      Lotter Moser & Associates
10050 N Port Washington Rd  -  Mequon, WI 53092
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In reply to: Message from mark at rabinergroup.com (Mark Rabiner) ([Leica] The death of quality and support. Was: HELP WITH M6 TTL)