Archived posting to the Leica Users Group, 2004/12/02

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Subject: [Leica] WANTED: Film back part for my R8. Sources?
From: lambroving at (William G. Lamb, III)
Date: Thu Dec 2 16:54:56 2004


DO feel better soon. As you know, I'm in retail and there's no skin left on 
my hands in winter from washing them so frequently. I can't afford to be 
sick either. Men are generally horrible patients anyway. I'm the worst!

Dave explained to me that your lens ought to have been returned to the 
repair department and that it is they who would have decided to replace 
rather than adjust or repair it. The dealer needs to contact them with 
details and insist that it be replaced from stock NOW.

Please let me know when Dave gets back to you. I've a soft spot for Dave 
because he managed to get my first M7 replaced in about 45 minutes when it 
displayed an obvious DX-coding defect. They really ARE helpful there to 
people who are reasonable and polite. I was leaving on a trip the next day...

Best Wishes,


At 05:35 PM 12/02/2004 -0700, you wrote:
>Thanks William,
>That is very kind of you. I will call in the morning and see what is up. I 
>am looking for a couple of projector accessories for the P600 projector 
>which came to Canada but not the US. Hopefully they will be able to order 
>them from the Fatherland.
>I have also contacted my store and asked to talk to someone from Leica in 
>the next few days for an explanation of why my lens is still a no show 
>even though they are again trickling into stores. The problem may be a 
>local sales rep who not doing his job.
>My failing humour is also partly due to the fact I have caught a rather 
>unpleasant bug from my son. It is hard to see the bright side of life when 
>it mostly consists of white porcelain.
>John Collier
>On Dec 2, 2004, at 12:32 PM, William G. Lamb, III wrote:
>>Just spoke to Dave on your behalf. He has been on holiday and has about 
>>100 mails to answer. None are obviously from you however. Use the address 
>>below and re-send the request directly to him. Parts are his 
>>responsibility these days.
>>As for your lens, Dave suggests you have your dealer contact the repair 
>>department directly and find out what is happening. This is the proper 
>>chain of inquiry. This is also what you are paying the dealer for. I 
>>know. I'm in retail too!!! They are really understaffed in NJ for dealing 
>>with the Christmas rush. If you don't get anywhere fast with your 
>>replacement lens issue, get back to me and I'll see what I can do.
>>Best Wishes,
>Leica Users Group.
>See for more information