Archived posting to the Leica Users Group, 2007/12/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Yes Tina, cameras these days have more problems than ever!! but leica service in USA just sucks. any service department is part of the experience buying or using something and leica usa service sure does all the wrong stuff. i have heard numerous stories about bad leica service and the several occasions I was frustrated like hell using them. I finally gave up and and deal directly with germnay for service.how about a -5 out of 5 star for service. On Dec 29, 2007 6:32 PM, Tina Manley <images@comporium.net> wrote: > At 09:15 PM 12/29/2007, you wrote: > >I apologize if it seems that I'm having a Lehrer moment. My intent is not > >to > >disparage anyone or anything, but to let you know that sometimes Leica's > >service after the sale can get one out of five stars. > > > >-- > >Jeffery L. Smith > > Jeffery- > > I'm sorry every time I hear about someone who has had problems with > the M8 and Leica service; however, I don't know of a single digital > camera brand that has not had similar or worse problems. Canon has > recently recalled all of their new flagship Whcamera - the > IDMIII. After denying any problems with the first cameras, they've > now admitted that the cameras have severe focusing problems. > > I'm one of the lucky ones and have never had a single problem with my > M8 or with the two loaners that I've had from Leica. I know I'd be > upset if I had experienced your problems and gotten the response you > did. Please take that M8 out of the box and try it again. With any > luck at all, it will become your favorite camera and you can put all > of the bad experience behind you. Whatever you do, don't leave it > festering in that box in the back of the closet. That's not doing > you any good or punishing Leica in any way for their lack of service. > > Tina > > Tina Manley > ASMP, NPPA, EP, PI > http://www.tinamanley.com > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- ------------------------------------- regards, mehrdad