Archived posting to the Leica Users Group, 2016/10/07

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Subject: [Leica] Fwd: Re: Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......
From: photo at frozenlight.eu (photo photo)
Date: Fri, 7 Oct 2016 09:48:40 +0200 (CEST)
References: <028801d22003$61fdcf20$25f96d60$@verizon.net> <8b8fcf9cd59a4a35811493a4ec5e87c1@WhizzEXM01.whizz.org> <02e401d2202a$2bfe5850$83fb08f0$@verizon.net> <802c26a9fbfd4de3ac3d2988eb555c16@WhizzEXM01.whizz.org> <052BFF32-859A-420B-AE1F-4E5AA3FC84B9@gmail.com>

Indeed. I was planning to buy a second-hand M9 or M240 at some point, but 
with
stories like this, I am put off buying any modern Leica body. The M2 I have
seems reliable enough ;-)

It is sad to see that Leica has lost its way with quality control, 
apparently.
For the record, I started taking photography seriously in 1985 and bought my
first digital camera in 2004. During those years I have owned equipment from
Pentax, Ricoh, Fuji, Canon, Leica, Panasonic, Hasselblad, Mamiya, Rollei. The
only brand that I have had to send for repair is Leica. This does not mean 
that
I do not enjoy shooting with Leica--I do--just as I enjoyed driving the BMW I
had in Belgium in the 1990s even though it left me stranded at the side of 
the
road more often than any other car I have owned.

Cheers,

Nathan

> 
>     ---------- Original Message ----------
>     From: Philippe <photo.philippe.amard at gmail.com>
>     To: Leica Users Group <lug at leica-users.org>
>     Date: 07 October 2016 at 09:27
>     Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or 
> SHOULD
> NOT use Leica......
> 
>     All of which makes me wonder about the economic model of the firm -
> charging premium prices for unreliable gear that you then repair for free
> makes little sense to me.
>     It gets even worse for the user who suffers long delays and has to pay 
> for
> it all.
>     I understand Frank's rant as a result.
> 
>     Amities
>     Philippe
> 
>     Le 7 oct. 2016 ? 09:09, John McMaster <john at mcmaster.fr> a ?crit :
> 
>     > Trying to work out where your hold-up is, Solms/Wetzlar have sent my 
> kit
>     > back within a day or so of completion. In the last 12 months, three
>     > sensors (M9, original Monochrom and S2-P, plus currently on my third 
> S
>     > AF failure), all carried out free including shipping.....
>     >
>     > john
>     >
>     > -----Original Message-----
>     >
>     > John.. are you REALLY willing to pull my chain when I am basically
>     > exploding over this issue?????
>     >
>     > Really????????????
>     >
>     > Frank Filippone
>     > Red735i at verizon.net
>     >
>     >
>     > -----Original Message-----
>     > From: LUG [mailto:lug-bounces+red735i=verizon.net at 
> leica-users.org] On
>     > Behalf Of John McMaster
>     > Sent: Thursday, October 06, 2016 1:58 PM
>     > To: Leica Users Group
>     > Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or 
> SHOULD
>     > NOT use Leica......
>     >
>     > Leica Wetzlar or NJ? I had my M9 sensor replaced on an eight week
>     > turnaround door to door....
>     >
>     > john
>     >
>     > -----Original Message-----
>     > From: LUG [mailto:lug-bounces+john=mcmaster.fr at leica-users.org] On
>     > Behalf Of Frank Filippone
>     > Sent: Thursday, 6 October 2016 8:57 p.m.
>     > To: 'Leica Users Group'
>     > Subject: [Leica] Why Pros in general and us mateurs do NOT or SHOULD 
> NOT
>     > use Leica......
>     >
>     > My M9 is STILL at Leica?.
>     >
>     > 2 weeks ago Tuesday I was told it would ship that day.
>     >
>     > Waited a week, checked, and they were going to ship it THAT day
>     >
>     > Checked yesterday, it will ship that day
>     >
>     > Today, it is still at Leica and will ship today??
>     >
>     >
>     >
>     > It is like the old joke? Free Beer.. Manana
>     >
>     >
>     >
>     > Today?s story is that I will get tracker number this afternoon?..
>     >
>     >
>     >
>     > I made 4 calls today to reach someone.. the previous ?record? was 10
>     > calls?.
>     >
>     >
>     >
>     > And you wonder why only (who cares if it is an exaggeration?.!) rich
>     > amateurs can afford Leica??????? Pros can not be bothered with the
>     > hassle?..
>     >
>     >
>     >
>     > It is not a matter of not having a camera to shoot with ( the A7 and 
> the
>     > MM can do the job)
>     >
>     > It is MY camera, and I want it back?..
>     >
>     >
>     >
>     >
>     >
>     > As an amateur, I am entitled to absolutely NO special service?.. no
>     > rush, no nada.
>     >
>     > The camera was sent to Leica on July 8. In case you are going to
>     > calculate, that is 3 months.
>     >
>     > It has been sitting on the shelf at Leica, repaired, for at least a
>     > week, probably 2 weeks?.
>     >
>     >
>     >
>     > The problem was that the glass cover plate over the sensor fell off?
>     > loose?. On the 8th day of a 42 day vacation.
>     >
>     >
>     >
>     > Please. No comments on how you got your Leica back in 4 seconds, all
>     > fixed, from a basket case of screws nuts and bolts?..
>     >
>     >
>     >
>     > My previous experience was an M6 sent on for repair, and when it got
>     > back, the body case was so badly bent that a film cassette would not
>     > fit?
>     >
>     >
>     >
>     > Are these guys really serious about getting market share?
>     >
>     >
>     >
>     > If you NEED to have your camera functional, maybe a Nikon or Canon
>     > really is a better choice?.
>     >
>     >
>     >
>     > Rant off.
>     >
>     >
>     >
>     >
>     >
>     > Frank Filippone
>     >
>     > Red735i at verizon.net
>     >
>     >
>     >
>     >
>     >
>     >
>     > _______________________________________________
>     > Leica Users Group.
>     > See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
>     _______________________________________________
>     Leica Users Group.
>     See http://leica-users.org/mailman/listinfo/lug for more information
>


Replies: Reply from red735i at verizon.net (Frank Filippone) ([Leica] Fwd: Re: Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
Reply from john at mcmaster.fr (John McMaster) ([Leica] Fwd: Re: Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
Reply from richard at richardmanphoto.com (Richard Man) ([Leica] Fwd: Re: Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
In reply to: Message from red735i at verizon.net (Frank Filippone) ([Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
Message from john at mcmaster.fr (John McMaster) ([Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
Message from red735i at verizon.net (Frank Filippone) ([Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
Message from john at mcmaster.fr (John McMaster) ([Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)
Message from photo.philippe.amard at gmail.com (Philippe) ([Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......)